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CentraCare

Revenue Cycle Orientation & Technical Onboarding Specialist

CentraCare

Location
Hybrid (Saint Cloud, MN)
Compensation
$49k - $74k/yr
Employment
Full-time
Level
Mid Level
Posted 5 days ago

About the Role

CentraCare is a not-for-profit healthcare organization serving Central Minnesota with ten hospitals and over thirty clinics. This role designs and facilitates comprehensive orientation and technical onboarding programs for the Revenue Cycle department to ensure process improvement and standardization.

Skills

Curriculum design Instructional design Needs analysis Adult learning principles Training facilitation Communication skills Presentation skills Learning management systems Technical training Organizational development Process improvement Employee engagement Retention programs Attention to detail Project management

Benefits

  • Medical
  • Dental
  • PTO
  • 401(k)
  • LTD
  • STD

Perks

  • Hybrid work
  • Tuition reimbursement

Full job details


We are looking for a dedicated and detail-oriented Revenue Cycle Orientation & Technical Onboarding Specialist to join our team at CentraCare! In this role, you will: collaborate closely with various Revenue Cycle leaders, subject matter experts, and system-wide stakeholders to perform needs analyses and design curricula; develop learning deliverables (synchronous, asynchronous, live and virtual); address logistical needs of training system-wide; facilitate in both direct instruction and train-the-trainer programs; and utilize methods to evaluate program success. Your exceptional communication skills will be vital in: conveying our company's culture, policies, and procedures to new employees; developing and delivering technical training tailored to various roles and departments within Revenue Cycle; and ensuring alignment with organizational goals for process improvement and standardization.

Primary functions include development, oversight, delivery, and evaluation of Revenue Cycle orientation and six-month comprehensive technical onboarding programs to ensure successful achievement of both standardized and site-based Core Competencies.

Schedule:

  • Full-time 80 hours every 2 weeks
  • Monday-Friday 8a-5p
  • Hybrid of in-office and remote work; occasional travel to other CentraCare sites needed

Pay & Benefits:

  • Starting pay begins at $49,420.80 per year and increases with experience.
  • Salary range:  $49,420.80 - $74,131.20 per year
    • Salary range is based on a 1.0 FTE, reduced FTE will result in a prorated offer rate
  • We offer a generous benefits package that includes medical, dental, flexible spending accounts, PTO, 401(k) retirement plan & match, LTD and STD, tuition reimbursement, discounts at local and national businesses and so much more! 

Qualifications:

  • Bachelor's Degree Education, Human Resources, Organizational Development, or a related field. 
  • 2 years experience in onboarding, training, or human resources, preferably in a corporate environment.
  • Experience in curriculum design or instructional design.
  • Knowledge of adult learning principles and training techniques.
  • Familiarity with employee engagement strategies and retention programs.
  • Strong interpersonal, communication, and presentation skills. 
  • Ability to design and deliver engaging training content and programs. 
  • Excellent organizational skills and attention to detail. 
  • Proficiency in using Learning Management Systems (LMS) and other training tools is a plus. 


CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.