Onboarding Specialist

Description

Skills & Qualifications

– Strong attention to detail and accuracy.

– Excellent organizational and time-management skills.

– Professional and friendly communication skills.

– Comfortable communicating with new employees, managers, and internal departments.

– Proficient in Microsoft Office Suite, email, and basic computer applications.

– Ability to learn and navigate HR systems and software.

– Ability to handle confidential employee information with discretion.

– Strong follow-through and ability to manage multiple tasks and deadlines.

– Proactive, dependable, and eager to learn.

– Ability to work independently while also being a strong team player.

– Previous customer service, administrative, or office experience preferred.

– Previous Human Resources experience is a plus, but not required.

– Fitness industry experience is a plus.

General Responsibilities

– Support the Human Resources Department with the day-to-day onboarding of new employees.

– Maintain a positive and professional experience for new hires throughout the onboarding process.

– Communicate with hiring managers and new employees to ensure onboarding requirements are completed accurately and on time.

– Maintain confidentiality of employee and company information.

– Provide general administrative support to the Human Resources Department as needed.

Daily Responsibilities

– Monitor and manage employees moving through the onboarding process.

– Review new hire information for completeness and accuracy.

– Communicate with hiring managers regarding missing or incomplete onboarding information.

– Assist new employees with questions regarding the onboarding process and required paperwork.

– Review onboarding documents and ensure required forms are completed.

– Enter and maintain employee information in the HRIS and other HR systems.

– Monitor onboarding tasks and follow up on outstanding items.

– Assist with employment eligibility and other required onboarding documentation.

– Respond to onboarding emails and employee questions in a timely and professional manner.

– Maintain accurate electronic employee records.

– Escalate questions or issues requiring additional HR support.

– Assist with incoming phone calls and in person office visits

– Provide general administrative support to the HR team as assigned.

Weekly Responsibilities

– Review onboarding activity and follow up on incomplete or outstanding requirements.

– Communicate with managers regarding employees who have not completed required onboarding steps.

– Assist with maintaining accurate onboarding records and tracking information.

– Identify recurring onboarding issues and bring them to the attention of the HR team.

– Assist with HR projects and administrative tasks as needed.

Bi-Monthly / Monthly Responsibilities

– Assist with ongoing audits of onboarding records for completeness and accuracy.

– Assist with maintaining HR files and documentation.

– Support periodic HR reporting and data updates.

– Assist with special projects and other responsibilities assigned by the Human Resources Department.