Onboarding Specialist
BrightSpring Health Services
- Location
- Onsite (NASHVILLE, TN)
- Employment
- Full-time
- Level
- Mid Level
About the role
BrightSpring Health Services is seeking an Onboarding Specialist to facilitate the pre-employment process for new hires in a fast-paced healthcare environment. The role involves coordinating background checks, offer letters, and system data entry to ensure a smooth transition for candidates.
Skills
Full job details
Our Company
BrightSpring Health Services
Overview
The Onboarding Specialist facilitates and assists newly hired candidates through their required pre-employment activities to prepare them for their first day of work in their designated line of business. They perform various tasks, including data entry, scheduling background checks, pre-employment testing, and monitoring of employee files in a fast-paced, dynamic environment. A successful Onboarding Specialist possesses excellent customer service, judgment, and problem-solving skills.
Responsibilities
- Own and ensure a positive, straightforward experience for all new hires throughout the pre-employment process, including offer letters, background checks, MVR, and reference checks
- Coordinate all communication between newly hired candidates and the hiring team, including HR, hiring manager, and recruiter
- Escalate background check and other pre-employment screening issues to the appropriate parties in the HR Benefits and / or Compliance departments
- Educate and provide information to newly hired candidates to ensure clarity on what they need to do to prepare for their first day of employment
- Serve as the subject matter expert on onboarding systems and tools, including the Applicant Tracking System (ATS) and the background screening solution
- Ensure timely and accurate system input of newly hired candidate information
- Drive urgency in getting candidates on board, with a high degree of responsiveness to candidate needs and hiring manager inquiries
Qualifications
- Associate’s degree or equivalent related experience
- At least 2 years of experience in administrative support or recruiting
- Strong presentation and written communication skills with an attention to detail
- Experience in establishing high standards of service delivery to customers and clients
- Knowledge of HR and EEOC policies is helpful
- Ability to react quickly and with a sense of urgency to requests, issues, e-mails, or other events in a timely and flexible fashion
- Travel 0-25%