Onboarding Specialist
CRC (CriminalRecordCheck.com)
- Location
- Onsite (Raleigh, North Carolina)
- Compensation
- $17 - $20/hr
- Employment
- Full-time
- Level
- Entry Level
Posted 4 days ago
About the role
CRC is a leading provider of employment screening and background investigation services. The Onboarding Specialist role serves as the primary contact for candidates and clients, managing drug screenings, fingerprint collections, and ensuring compliance with safety and privacy standards.
Skills
Customer service
Drug screening
Fingerprinting
Data confidentiality
Compliance
Scheduling
Aircall
Microsoft Office
Critical thinking
Communication
Organization
Attention to detail
Perks
- Travel reimbursement
Full job details
Join Our Team as an Onboarding Specialist
Location: Onsite – Raleigh, North Carolina | Full-Time | Monday–Friday, 8:30 AM – 5:30 PM
Pay Range: $17-$20 per hour, based on experience.
Are you a detail-oriented professional with a passion for delivering excellent customer service in a dynamic and impactful environment? We are looking for an Onboarding Specialist to join our Onsite Services team!
In this essential role, you'll be the welcoming face for candidates and clients, administering DOT and Non-DOT drug screenings, LiveScan Fingerprint collections, managing confidential information, and supporting operational success. This position requires high integrity, professionalism, and the ability to thrive both independently and as part of a collaborative team.
What You’ll Do:
- Deliver outstanding front-line customer service to applicants and clients
- Administer and manage drug screening processes in accordance with industry regulations
- Maintain strict confidentiality of sensitive data and ensure compliance with safety and privacy standards
- Manage call communications using Aircall, scheduling, and tracking applicants through internal systems
- Travel occasionally within North Carolina (mileage reimbursed)
What We’re Looking For:
- High School Diploma or GED required
- Experience in background investigations or fingerprinting preferred
- Ability to obtain certification for DOT/Non-DOT Drug Collections
- North Carolina residency and reliable transportation required
- Detail-oriented, dependable, and highly organized
- Strong communication and critical thinking skills
- Proficient in Microsoft Office and web-based systems
Why Join Us?
- Be a critical part of a purpose-driven team that values accuracy, integrity, and service
- Develop professionally through meaningful work and training
- Work in a supportive environment with a clear mission and operational excellence
- Competitive compensation and travel reimbursement
Take the next step in your career with a company that values your professionalism and passion for making a difference.
Apply now and become part of our trusted OB team!