Manager Client Success Manager

Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology

Essential Job Functions:
•    Manage the day-to-day delivery of assigned client accounts.
•    Collaborate with Account Delivery Associates to ensure smooth account operations.
•    Develop and maintain client relationships to understand their needs.
•    Assist in budget management and cost control for the accounts.
•    Work with senior leadership to define and track key performance metrics.
•    Stay informed about industry trends and their impact on account strategies.
•    Address and resolve account-related issues and escalate when necessary.
•    Provide regular updates on account performance.

Basic Qualifications:
•    Bachelor's degree in a relevant field or equivalent combination of education and experience
•    Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
•    Proven experience in account delivery and leadership roles
•    Proficiencies in strategic planning, client relationship management, and team leadership
•    Continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:
•    An advanced degree in a relevant field is a plus
•    Relevant certifications such as PMP (Project Management Professional) is a plus

Trust, Transform & Thrive with a company whose mission is to lead our clients on their digital transformation journey. DXC Technology is recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.