Logistics & Customer Success Representative

Logistics Coordinator / Customer Success Representative

• Location: Parkville, MO (100% Onsite)
• Pay: Competitive, based on experience
• Industry: Animal Health / Veterinary

About the Opportunity

Aston Carter is partnering with a growing animal health organization seeking a Logistics Coordinator / Customer Success Representative to join their team in Parkville, MO.

This opportunity is ideal for candidates with experience in veterinary services, animal health, logistics, customer service, sales, account management, operations, or administrative support. While experience in a veterinary clinic or animal health environment is highly preferred, the client is also open to considering candidates from other industries who possess strong customer-facing experience, relationship-building skills, and a proven ability to manage accounts, coordinate logistics, and provide exceptional service.

The company is actively interviewing and looking to hire quickly. They offer a collaborative team environment, strong company culture, and opportunities for long-term growth and development.

Responsibilities

• Serve as a primary point of contact for veterinary clinics and animal health customers.
• Support customers with product orders, shipping coordination, and delivery tracking.
• Assist with customer onboarding, training, and product adoption.
• Build strong relationships with veterinary professionals and provide exceptional customer service.
• Communicate product information, features, and benefits to customers.
• Manage customer accounts and maintain accurate records within Salesforce and other CRM systems.
• Identify opportunities to grow business with existing and prospective customers.
• Resolve customer concerns and collaborate with internal teams to ensure timely solutions.
• Partner with sales, marketing, finance, and warehouse teams to provide a seamless customer experience.
• Track customer interactions, sales activities, and territory performance.
• Conduct outreach and follow-up with customers to support retention and account growth.
• Assist with territory management and account development initiatives.

Qualifications/ Preferred Backgrounds

• Veterinary Technician
• Veterinary Clinic Experience
• Animal Health Industry Experience

Other Relevant Backgrounds Considered

The client is open to candidates from a variety of industries who can demonstrate strong transferable skills, including:

• Logistics Coordination
• Customer Service
• Inside Sales
• Account Management
• Customer Success
• Call Center Operations
• Administrative Support
• Order Processing
• Supply Chain Support
• Healthcare Support Services

Required Skills

• 3+ years of experience in customer service, sales, logistics, administration, account management, or a related field.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience resolving customer concerns and delivering excellent service.
• Strong organizational and problem-solving abilities.
• Experience working with CRM platforms (Salesforce preferred).
• Proficiency with Google Workspace, including Google Sheets.
• Strong attention to detail and ability to work independently while collaborating with a team.

Work Environment

• 100% onsite in Parkville, MO.
• Collaborative, team-oriented environment with a strong company culture.
• Frequent interaction with veterinary practices and internal departments.
• Opportunity to gain exposure to sales, customer success, logistics, and operations functions.
• Growing organization with opportunities for professional development and advancement.

Why Join?

• Join a growing organization within the animal health industry.
• Work alongside a supportive and close-knit team.
• Make a direct impact supporting veterinary professionals and their customers.
• Gain exposure to multiple areas of the business, including customer success, logistics, sales, and operations.
• Long-term growth potential within a stable and expanding company.

This is a Contract position based out of Parkville, MO.

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Parkville,MO.

This position is anticipated to close on Jul 23, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.