Lead Customer Success Representative
Honeywell
- Location
- Onsite (Atlanta, GA)
- Compensation
- $100k - $150k/yr
- Employment
- Full-time
- Level
- Mid Level
About the Role
Honeywell is a global automation company solving complex challenges in aerospace, building automation, and energy. This role manages a customer portfolio to drive adoption, satisfaction, and retention through proactive engagement and disciplined execution of success practices.
Skills
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Health savings accounts
- Employee assistance program
- Educational assistance
- Parental leave
- Paid time off
- Paid holidays
Perks
- Remote work
- Flexible spending accounts
- Health savings accounts
Full job details
The Lead Customer Success Representative is an experienced individual contributor responsible for managing a portfolio of customers and driving consistent execution of Customer Success activities across the customer lifecycle. This role focuses on ensuring customer adoption, satisfaction, and retention through proactive engagement and disciplined execution of Customer Success practices.
The Lead Customer Success Representative operates with limited supervision, supports complex customer needs, and may provide functional guidance or mentoring to less-experienced Customer Success team members. This role does not carry formal people-management responsibility.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.