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JPMorgan Chase & Co.

Executive Director - Senior Technical Account Manager - Data and AI Fusion Platform

JPMorgan Chase & Co.

Location
Onsite (New York, NY)
Compensation
$180k - $285k/yr
Employment
Full-time
Level
Senior Level
Posted 2 weeks ago

About the Role

JPMorgan Chase seeks an Executive Director to lead Technical Account Managers and optimize product solutions for the Firmwide Data and AI platform. This role focuses on strategic development, client feedback management, and delivering complex, high-value solutions to meet customer needs.

Skills

Technical Account Management Product Strategy Data Platforms AI Platforms Solution Architecture Risk Assessment Client Relationship Management Strategic Planning Leadership Cross-functional Collaboration Problem Solving Market Analysis Product Development

Benefits

  • Health care
  • Retirement plan
  • Childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching

Perks

  • On-site health centers
  • Backup childcare
  • Tuition reimbursement

Full job details

Unlock your potential as a leader in product solutions, where you will guide Technical Account Managers (TAM), optimize complex problem-solving, and shape customer-centric strategies. Leverage your expertise to make a lasting impact in a fast-paced, collaborative environment.
 
As a Executive Product Director in the Firmwide Data and AI Platform team, you are an expert in a cluster of products (Data and AI Platforms). As a leader on the team, you leverage your advanced capabilities to craft complex solutions, partner with TAMs to identify and capture market opportunities, and create new ways for teams to continuously deliver value to customers.

 
Job responsibilities
  • Advises the Product Solutions teams on solutioning and adopting new and existing client-facing products and capabilities while crafting complex solutions and assessing risk to enhance the customer experience
  • Leverages extensive knowledge of a cluster of products and capabilities to manage the strategic development of end-to-end product solution strategies and processes
  • Manages the collection of client feedback and oversees the delivery of feedback to Product teams
 
Required qualifications, capabilities, and skills
  • 8+ years of experience or equivalent expertise leading and developing solutions across multiple teams and a cluster of products
  • Extensive experience facilitating internal platform adoption activities and developing and optimizing strategies and processes
  • Demonstrable experience structuring and handling complex solutions for business problems to meet clients’ needs
 
Preferred qualifications, capabilities, and skills
  • Hand on experience developing solutions for Data and AI Platforms
  • Self-starter, comfortable operating with the ambiguity that comes with starting up a new team

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans


Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.