Customer Success Manager
Fruition Executive Search
- Location
- Onsite (San Francisco, California)
- Compensation
- $130k - $165k/yr
- Employment
- Full-time
- Level
- Mid Level
About the Role
The client is an AI and automation company building autonomous digital workers to optimize sales and customer engagement. This role involves managing customer success initiatives and collaborating with leadership to scale operations and drive productivity.
Skills
Full job details
Our client is an AI and automation company that builds
autonomous digital workers designed to optimize sales and customer engagement
processes. Their platform offers AI-powered sales development solutions,
enabling companies to enhance productivity and scale operations without
increasing headcount.
About the Role
Our client’s company builds autonomous digital workers. We
are seeking a Customer Success Manager with experience in fast-growing SaaS /
AI companies. As we help companies scale through AI SDRs, you should have a
background in sales or has extensive experience in working with the sales
persona.
You will work with many of our renowned customers as we
scale rapidly.
Requirements
Core Requirements
- Experience
in a customer-facing role at a high-growth SaaS startup.
- Deep
understanding of Customer Success metrics with a track record of turning
data into actionable insights.
- Proven
experience building and scaling customer-centric processes.
- Hands-on
mindset: willing to operate at all levels and take ownership of tasks.
- Entrepreneurial
mindset with a passion for experimenting and iterating on new strategies.
Benefits
Benefits & Perks
- Opportunity
to shape the Customer Success function at a hyper-growth AI company.
- Fast-paced,
high-impact work environment.
- Direct
collaboration with sales and product leadership.
- In-office
role at San Francisco HQ, working alongside a world-class team.
- Significant
growth opportunities as the company scales.