Customer Success Executive
UL Solutions
- Location
- Hybrid (Northbrook, IL)
- Compensation
- $148k - $182k/yr
- Employment
- Full-time
- Level
- Senior Level
About the Role
UL Solutions is a global leader in applied safety science, helping customers innovate and navigate global markets. This role serves as a strategic advisor to enterprise software accounts, driving adoption, retention, and growth through C-suite engagement and financial ROI modeling.
Skills
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health benefits
- Financial health benefits
- 401k retirement savings
- Paid time off
- Vacation
- Holiday pay
- Sick time
Full job details
The Customer Success Executive partners with senior customer leaders to drive adoption, retention, and growth across a portfolio of enterprise accounts, working as a strategic advisor to some of most important software customers. Works independently, with minimal guidance to service a portfolio of UL Solutions' most strategic, highest-ARR
software accounts as an executive-level customer advisor. Operates as a peer to senior customer leaders — building customer-specific ROI models, leading C-suite engagements, and driving net revenue retention through adoption, renewal, and expansion strategy. Sets the standard for strategic Customer Success delivery across the organization.