Customer Success Advisor
Unicon Systems
- Location
- Remote (Tampa, FL)
- Compensation
- $50 - $60/hr
- Employment
- Full-time
- Level
- Senior Level
Posted 5 days ago
About the Role
Unicon Systems is seeking a Customer Success Advisor to support Adobe Experience Cloud customers. The role focuses on value realization, ROI analysis, and long-term account stewardship to help enterprise clients maximize their software investments.
Skills
Customer Success
Account Management
Consulting
Adobe Experience Cloud
Value Realization
ROI Analysis
Adoption Analysis
Stakeholder Management
Gainsight
Communication Skills
Perks
- Remote Work
Full job details
Role: Customer Success Advisor
Location: Remote – USA
Employment Type: W2 Contract
Work Authorization: USC / Green Card Only
Experience: 6–8 Years
Number of Positions: 10
Email: hari@uniconsys.com
Location: Remote – USA
Employment Type: W2 Contract
Work Authorization: USC / Green Card Only
Experience: 6–8 Years
Number of Positions: 10
Email: hari@uniconsys.com
Job Description
We are looking for experienced Customer Success Advisors to support Adobe Experience Cloud customers with a strong focus on customer success, value realization, and long-term account stewardship.
The role will focus on helping customers realize value from their Adobe Experience Cloud investments, measuring success, analyzing adoption, and supporting overall customer account success.
Key Responsibilities
- Provide customer success advisory across Adobe Experience Cloud customers.
- Focus on value realization, ROI, and success metrics.
- Analyze customer product adoption and usage.
- Support account stewardship and ongoing customer success initiatives.
- Partner with customers to understand their objectives and success goals.
- Identify opportunities to improve adoption and maximize customer value.
- Track and communicate customer success metrics and outcomes.
Required Qualifications
- 6–8 years of experience in Customer Success, Account Management, or Consulting.
- Experience working with enterprise customers and managing customer relationships.
- Strong understanding of value realization, ROI, adoption analysis, and success metrics.
- Excellent communication and stakeholder-management skills.
- Gainsight experience is preferred.