Skip to content
Skip to content
CSM Jobs
O

Customer Engineer

Ollama

Location
Onsite (Palo Alto, California)
Employment
Full-time
Level
Mid Level
Posted 2 weeks ago

About the Role

Ollama is a fast-growing company providing the most popular way for developers to access open models, backed by top VCs. This role serves as the technical bridge between Ollama and customers, helping them deploy and integrate open models locally and in the cloud.

Skills

Model Deployment GPU Infrastructure ML Infrastructure Technical Support Reference Architecture Customer Onboarding Debugging Technical Communication Proof of Concept Cloud Deployment

Full job details

Ollama is the most popular way for developers to access open models. What started as an open-source, local-first runtime is now the largest developer network in the open-model ecosystem: 8.9 million monthly active developers and over 67,000+ community-built integrations. We're backed by Y Combinator, Benchmark, 8VC, and Theory Ventures.

Our team is small and talent dense. We're flat, low-ego, and fast-moving. We like people who are truth-seeking, passionate, design-driven, and who enjoy shipping code.

About the role

You'll be the technical bridge between Ollama and our customers — helping teams deploy Ollama locally and in the cloud, integrate it into their stack, and trust it in regulated environments. You'll work on proofs of concept, reference architectures, onboarding, and ongoing success for the developers building on Ollama. The role balances support engineering — unblocking teams as they deploy and integrate Ollama — with helping Ollama's fastest-growing users succeed.

What you'll do

  • Build and automate Ollama's support systems

  • Build reference architectures and deployment guides for specific use cases

  • Onboard larger teams to Ollama

  • Be the voice of the customer inside Ollama.

You may be a fit if

  • You've been a solutions, customer, pre-sales, or developer-success engineer at a developer-tools, infrastructure, or AI/ML company.

  • You're hands-on — you can run models, write code, and debug a real deployment.

  • You're credible with technical buyers and can lead a room of engineers.

  • You communicate clearly and simplify complex setups for developers

  • You're comfortable in ambiguity and move fast.

  • Bonus: experience with model deployment, GPU/ML infrastructure, or regulated-industry compliance.