Associate, Customer Success

Start Dates: January, April, July, September

Why Join Us?

Want to accelerate your career in a high-energy, commercial role? If you’re competitive, a confident communicator, both on the phone and in person, and hungry to grow fast, our Associate role at Third Bridge could be your next big move.

We’re offering more than a role - we’re offering a career launchpad. As a Client Services Associate, you’ll develop the commercial awareness and business acumen that open doors to long-term careers in sales, account management, leadership, research and so much more. We promote from within, and our top performers move into management in as little as two years.

You’ll thrive if you:

• Love a fast-paced, target-driven environment

• Have the confidence to pick up the phone and start conversations with anyone

• Are naturally curious, quick to learn and love to solve complex problems

• Build rapport fast and think on your feet

• Are resilient and motivated to exceed goals

What You'll Do

You’ll be at the heart of our business - finding, calling, and engaging industry experts to deliver the insights our clients need, often under extremely tight deadlines. Expect to spend much of your day on the phone, persuading specialists to share their expertise and securing their time for client calls. 

Day to day, you’ll:

• Own projects end-to-end, truly understanding the specific client needs and scheduling high-calibre expert calls.

• Cold call and engage experts across industries, overcoming objections and winning buy-in

• Work at speed, managing multiple projects and clients at once

• Learn fast, gaining broad knowledge of markets, business models, and regulations

• Cross-Sell the full range of Third Bridge services including content library, surveys, advisory, as well as 1-1 calls.

What You'll Gain

• Commercial edge: Sales, negotiation, relationship-building skills and the opportunity to develop leadership skills very early in your career

• Client exposure: Work with leading private equity firms, hedge funds, and consultancies

• Clear progression: Every manager started in the Associate role; promotion possible within 2 years

• Annual Personal Development Allowance to invest in your growth

What We're Looking For

You’re intellectually strong, you’re ambitious, have leadership or extracurricular experience, and have shown grit through internships, work experience, or other achievements.

Salary and Benefits

• Total first-year salary is expected to be $77,000-$102,000 (based on average-high performance). This is inclusive of a $60,000 base salary plus an uncapped performance bonus accessible after your first month.

• Enjoy comprehensive benefits including health, dental, vision, 401K matching, and more.

• Appreciate good work-life balance with 15+ vacation days, flex days, and work from anywhere for one month per year.

• Be part of our engaging culture with social events, professional development, and a dynamic, supportive team.

Would you like to learn more about our Associate position? Take our free virtual job simulation and learn what it is like to work in this role.