About the Role

AI Digital is an AI-native media consultancy that helps agencies and brands navigate the fragmented media ecosystem through AI transformation and performance-focused solutions. The Account Coordinator role serves as a liaison between clients and the Ad Operations team to manage relationships, ensure campaign deliverables, and drive client success.

Skills

Client Relationship Management Account Coordination Reporting Multitasking Project Management Communication Google Suite Organizational Skills Advertising Marketing Ad Operations

Full job details

Manage and grow multiple client relationships, ensuring deliverables are completed on time and communicating campaign performance, insights and recommendations.
Function as a liaison between your clients and our Ad Operations team from onboarding/launch and throughout the entirety of campaigns.
Review and deliver reporting – having a keen eye for details.
Anticipate and address client needs and concerns (ideally before they arise).
Ability to multitask and manage multiple complex campaigns effectively.
Work closely with our internal teams, utilizing them as a resource for your clients’ success.
Contribute to the growth and development of the Client Service team and the company as a whole.

Relevant Bachelor's degree.
1-2 years experience in the Advertising/Marketing industry.
Working knowledge of Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and project management tools/apps.
A proactive and eager attitude.
Ability to cope with a varied volume of work and occasional time pressure.
Excellent organizational skills – always two steps ahead.
Ability to work well independently and in a team environment.