Skip to content
CSM Jobs
Cesna Recruitment

Account Coordinator (Bilingual in Korean)

Cesna Recruitment

Location
Onsite (Stow, Ohio)
Employment
Full-time
Level
Entry Level
Posted 1 week ago

About the Role

Cesna Recruitment is seeking a Bilingual Account Coordinator to manage day-to-day account activities, including order processing, sales reporting, and customer communications. The role involves coordinating shipments, handling invoicing, and providing administrative support to the account management team.

Skills

Account management Relationship management Sales reporting Customer service Administrative support Sales analysis Inventory management Shipment tracking ERP systems Invoicing Pricing management Communication skills Problem-solving Microsoft Office CRM software Time-management

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid vacation
  • 401k

Full job details

[Job Description]

The duties and responsibilities of this position include, but are not limited to:

-Prepare, file, and retrieve sales-related documents such as invoices and PO Status

-Manage day-to-day activity and coordination associated with key accounts that include account management, relationship management, order gathering/ coordinating sales completion, sales reporting, and customer communications

-Provides customer service and order gathering and management for assigned key and target accounts and general support

-Partner with account management teams for administrative support

-Works with the account management team and support departments to assist in the creation of reports and sales analysis

-Responsible for customer account information staying updated

-Responsible for inventory stocks and tracking and monitoring inbound and outbound shipments, gathering promotional orders, and tracking and validating necessary tracking reports and delivery process

-Handle internal systems to process, invoice, and manage customer accounts

-Update profiles in ERP systems, communicating changes to customers as needed, and maintain accurate pricing/ price sheets, and promotional pricing ( Handling RFQ)

-Submit pricing information to the customer and input pricing/ SERVEONE information in the ERP system

[Qualifications]

The following skills and qualifications are required for this position:

-Strong communication skills with a problem-solving attitude

-Excellent computer skills ( MS office in particular)

-Organizational and time-management skills

-Hands-on experience with CRM software

-Highly motivated, self-directed, and customer service oriented

-Demonstrate strong attention to detail and a sense of urgency

-Ability to learn and perform multiple tasks in a fast-paced environment

-Ability to work independently as well as in a team environment

-Insurance: Medical insurance/ dental/ vision/ life insurance/ disability insurance, etc.

-Paid vacation days

-401K(Up to 4% Match