Account Coordinator

Agency:

Critical Mass

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

The Account Coordinator is the “right-hand” person reporting to the Account Manager and/or VP, Client Partner. This person will be an integral part of the Account Management team in the organization of agendas, responding appropriately to various correspondence and coordinating meetings, travel and expenses.  The Account Coordinator will prepare and organize special presentations, document meeting minutes, as well as prepare reports and ad hoc materials.
Responsibilities:
Organize and set agendas for weekly Account Manager client meetings
Assume ad hoc requests and assist in the coordination, preparation and promotion of small projects and special events
Attend meetings alongside the Account Manager and document the information from those meetings
Prepare appropriate PowerPoint presentations and present data in spreadsheets
Liaise with Account Manager, VP, Client Partner and Production teams
Scheduling meetings for the Account Manager- with the internal team, departments, client, vendors
Liaise and communicate on behalf of the AM and VP, Client Partner with CM departments, vendors and the client
Liaise with other agency’s working with the client regarding information sharing, document sharing, scheduling meetings and maintaining communications among agency leads working on the client’s business
Respond appropriately to various correspondences on behalf of Account Manager including screening phone calls, responding to e-mails, letters, invitations, etc. Delegate the correspondence to appropriate staff
Awards submission support with internal CM communications team and the client
Support and communicate with Marketing and Business Development department teams as required
Communicate with the entire account team re: Account Manager communication, vendor communication, etc.
Providing travel support- collaborate with leads and client on setting agenda(s), flights, hotels etc.
Requirements:
1-2 years of professional experience, preferably in an Administrative Assistant / Coordinator role in an interactive environment or advertising agency
Post secondary education desired
Highly proficient in the use of MS Office products, Internet browsers and PowerPoint
Excellent word-processing skills
Excellent communication skills, both oral and written
Thorough, detail-oriented and highly organized as well as a knack for keeping others well-organized
Ability to multi-task and meet tight deadlines
Ability to work well under stress and in a dynamic environment
Outgoing, self-motivated and assertive
Independent, but also a team player with effective interpersonal skills; ability to be a global thinker
Proactive, diplomatic and diligent when following up
Good use of tact and judgment



Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

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