Customer Success Manager Jobs
KatRisk

Solutions Engineer

KatRisk

Remote (New York, New York) Senior Level
Posted 3 weeks ago

Perks

  • Remote OK

Skills

Catastrophe Modeling Sales Support Product Demos Technical Documentation Presentation Skills

About the Role

About KatRisk

KatRisk is a leading provider of catastrophe risk modeling solutions, dedicated to helping

businesses and organizations understand, manage, and mitigate the risks associated with

natural disasters. Our innovative technology and expertise enable clients to make informed

decisions, optimize their risk management strategies, and safeguard their assets and

operations against potential catastrophes.


Role Overview

As a Solutions Engineer, you will play a pivotal technical role in our sales cycle for our industry leading catastrophe models and modeling platform. Reporting to our EVP of Sales, you will work closely with sales, engineering, weather science, and product to position the value of our probabilistic models and platform can help our prospects and clients to better understand, quantify, and manage their catastrophe risk across a myriad of perils (flood, SCS, earthquake, and wildfire). This position requires a deep domain expertise, strong presentation skills, and the ability to translate complex modeling, scientific, and technical concepts into clear, actionable insights for both technical, and non-technical stakeholders.



Key Responsibilities

  • Develop a deep understanding of KatRisk’s products, solutions, and key differentiators
  • Act as the primary technical expert during the sales process, supporting sales efforts in prospect meetings, discovery sessions, product demos, proof-of-concepts (POCs).
  • Perform catastrophe model runs from initial data ingestion and configuration, to subsequent output analysis and results interpretation to support the sales motion.
  • Deliver compelling product demos and presentations that highlight the value of our models, underlying science, exposure data, loss calculation methodologies, financials prospectives (occurrence, aggregate, TVaR, etc.), and modeling platform capabilities.
  • Develop strong relationships with prospects and existing clients’ technical stakeholders, to share insights and feedback that drive product improvements based on customer needs.
  • Create technical documentation, guides, and resources as needed with the ability to run with RFI and RFP responses through internal collaboration.
  • Represent KatRisk and present to clients or at events both in person and virtually.
  • Stay current on industry developments in catastrophe modeling, climate risk, regulatory changes, and competitor offerings.



Requirements

  • Bachelor’s or Advanced degree in a technical field in Climate/Earth Sciences, Information Technology, or a related field (or equivalent experience).
  • Catastrophe Modeling experience and/or direct experience using other catastrophe modeling platforms.
  • Proven experience in a technical pre-sales or solutions engineering role with track record of running live demos and leading technical discovery sessions.
  • Excellent communication and presentation skills with the ability to convey complex technical concepts to non-technical stakeholders and handle objections with logic.
  • Customer-focused mindset with a passion for solving problems and exceeding customer expectations with the ability to work collaboratively in cross-functional teams.
  • Willingness to travel occasionally for customer meetings and events.



Preferred

  • Core understanding of cloud technologies and integration methodologies.
  • Deep grasp of property & casualty (re)insurance market, and underwriting process.
  • Familiarity with leveraging AI tools for quick problem-solving and research intelligence.

Location

New York, New York (Remote)

Department

Sales

Employment Type

Full-Time

Minimum Experience

Experienced

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