Customer Success Manager Jobs
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Senior Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted Today

Skills

Customer Success Technical Account Management Cloud-native Architecture Business Intelligence Data Modeling AI-driven Analytics Semantic Layer Project Management Salesforce Gainsight Kubernetes Docker ETL/ELT MLOps Strategic Planning Stakeholder Management

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, transforming organizations into intelligent enterprises. As a Senior Customer Success Manager, you will be a key technical advisor, driving customer adoption and growth by ensuring deep integration of the platform's cloud-native and AI capabilities.

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Senior Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted Today

Skills

Customer Success Technical Account Management Cloud-native Architecture Business Intelligence Data Modeling AI-driven Analytics Semantic Layer Project Management Salesforce Gainsight Kubernetes Docker ETL/ELT MLOps Strategic Planning Stakeholder Management

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, driving data-driven innovation. This role involves owning the post-sales lifecycle for enterprise customers, ensuring deep integration and strategic adoption of the company's cloud-native and AI-powered analytics platform.

A

Service Account Coordinator

Alphabe Insight Inc

Onsite (Boston, Massachusetts) Entry Level
Posted Today

Skills

Account coordination Client relationship management Communication Organizational skills Multitasking Problem-solving Critical thinking Reporting Documentation Operational efficiency Time management Attention to detail

About the Role

Alphabe Insight Inc. specializes in delivering forward-thinking solutions to help businesses grow. The Service Account Coordinator will manage daily account activities and serve as the primary liaison between clients and internal departments, ensuring seamless service delivery and operational efficiency.

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Senior Client Success Manager

IntusCare

Remote (United States) Senior Level $120k - $130k/yr 1 Perks
Posted 1 day ago

Skills

Client Success Account Management Healthcare Operations SaaS Care Coordination Value-based Care EMR/EHR Workflows Strategic Planning Data Analysis Change Management Cross-functional Leadership Mentorship Relationship Building Presentation Skills Operational Optimization Compliance

About the Role

IntusCare provides an end-to-end ecosystem for PACE programs, aiming to improve care, financial performance, and compliance. This role involves guiding clients through advanced product adoption and ensuring long-term success as a strategic advisor.

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Senior Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted 1 day ago

Skills

Customer Success Technical Account Management Cloud-native Architecture Business Intelligence Data Modeling AI-driven Analytics Semantic Layer Project Management Salesforce Gainsight Kubernetes Docker ETL/ELT MLOps Strategic Planning Stakeholder Management

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, transforming organizations into intelligent enterprises. As a Senior Customer Success Manager, you will be a lead technical advisor, ensuring enterprise customers deeply integrate the company's cloud-native and AI-powered analytics platform to drive measurable business value.

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Technical Account Manager

Metriport

Onsite (San Francisco, California) Mid Level $160k - $190k/yr 5 Benefits 5 Perks
Posted 1 day ago

Skills

Technical Account Management Customer Success API Documentation Relationship Management Data Intelligence Healthcare IT Solutions Architecture Technical Sales Problem Solving Project Management Stakeholder Communication Product Strategy Customer Health Monitoring Value-led Growth Cross-functional Collaboration

About the Role

Metriport is an open-source data intelligence platform for healthcare organizations, seeking a Technical Account Manager to bridge customers and the platform, ensuring value extraction and driving growth. The role involves owning customer health metrics and implementing success processes within a fast-paced, high-ownership startup environment.

A

Service Account Coordinator

Alphabe Insight Inc

Onsite (Baton Rouge, Louisiana) Entry Level
Posted 1 day ago

Skills

Account coordination Client relations Data accuracy Reporting Problem-solving Multitasking Communication Documentation Process improvement Onboarding Office tools Data management

About the Role

Beloform Craft is dedicated to building meaningful business relationships and delivering tailored solutions for sustainable growth. The Service Account Coordinator will manage daily account activities, acting as a liaison between clients and internal departments to ensure seamless service delivery and client satisfaction.

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Senior Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted 1 day ago

Skills

Customer Success Technical Account Management Cloud-native Architecture Business Intelligence Data Modeling AI-driven Analytics Semantic Layer Project Management Salesforce Gainsight Kubernetes Docker ETL/ELT MLOps Strategic Planning Stakeholder Management

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, driving data-driven innovation. As a Senior Customer Success Manager, you will be a lead technical advisor, ensuring enterprise customers deeply integrate the platform's cloud-native and AI capabilities to achieve measurable business value and drive account growth.

Parachute Technology

Technical Account Manager

Parachute Technology

Remote (San Ramon, CA) Senior Level $100k - $120k/yr 6 Benefits 1 Perks
Posted 1 day ago

Skills

Technical Account Management Strategic Planning Project Management Consultative Sales Client Relationship Management IT Strategy Budgeting Executive Communication Network Assessment Security Auditing Problem Solving Customer Service Business Ethics Presentation Skills Technical Advising

About the Role

Parachute Technology is seeking an experienced Technical Account Manager to provide executive-level IT leadership and strategic planning for clients. This role involves managing client relationships, overseeing projects, and ensuring high customer satisfaction by developing and implementing innovative technology solutions.

S

RVP, Agentic Customer Success Leader

Salesforce

Remote (California - San Francisco, California) Senior Level $191k - $348k/yr 10 Benefits 1 Perks
Posted 1 day ago

Skills

Product management Customer success leadership Value engineering Strategic leadership Digital transformation Data-driven governance Product-led growth Analytical fluency Consumption model management AI/LLM fluency Executive presence Supply chain management Financial services Systems architecture Salesforce ecosystem Global team building

About the Role

Salesforce is seeking an RVP, Agentic Customer Success Leader to build and scale a global product success function. This role acts as a strategic bridge between product engineering and enterprise clients, driving deep adoption and value realization for Agentforce customers.

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Senior Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted 1 day ago

Skills

Customer Success Technical Account Management Cloud-native Architecture Business Intelligence Data Modeling ETL/ELT Machine Learning AI-driven Analytics Semantic Layer Project Management Salesforce Gainsight Kubernetes Docker Strategic Planning Executive Communication

About the Role

MicroStrategy is a leader in enterprise analytics and AI software, driving data-driven innovation. This role involves owning the post-sales lifecycle for enterprise customers, acting as a lead technical advisor to ensure deep integration and measurable business value from the company's cloud-native and AI-powered platform.

Weekday AI

Customer success Architect

Weekday AI

Onsite (New York, New York) Senior Level $15000k - $18000k/yr
Posted 1 day ago

Skills

Customer success Solutions engineering Technical account management System architecture Integration management Onboarding Implementation Customer lifecycle management Data analysis Stakeholder management Strategic planning Problem-solving Workflow optimization Performance tracking Technical advisory

About the Role

Weekday AI is seeking a Customer Success Architect to lead the design and execution of scalable customer success strategies. This role involves acting as a technical advisor to ensure customers derive maximum value from products and services, managing the entire customer lifecycle, and collaborating with cross-functional teams.

M

Senior Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted 1 day ago

Skills

Customer Success Technical Account Management Cloud-native Architecture Business Intelligence Data Modeling AI-driven Analytics Semantic Layer Project Management Salesforce Gainsight Kubernetes Docker ETL/ELT MLOps Strategic Planning Executive Communication

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, transforming organizations into intelligent enterprises. This role involves owning the post-sales lifecycle for enterprise customers, acting as a lead technical advisor to drive platform adoption and account growth.

M

Senior Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted 1 day ago

Skills

Customer Success Technical Account Management Cloud-native Architecture Business Intelligence Data Modeling AI-driven Analytics Semantic Layer Kubernetes Docker ETL/ELT Processes Project Management Salesforce Gainsight Strategic Planning Technical Consulting Stakeholder Management

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, transforming organizations into intelligent enterprises. This role involves owning the post-sales lifecycle for enterprise customers, acting as a lead technical advisor to drive strategic adoption and measurable business value from the company's cloud-native and AI-powered analytics platform.

M

Senior Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted 1 day ago

Skills

Customer Success Technical Account Management Cloud-native Architecture Business Intelligence Data Modeling AI-driven Analytics Semantic Layer Project Management Salesforce Gainsight Kubernetes Docker ETL/ELT MLOps Strategic Planning Executive Communication

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, transforming organizations into intelligent enterprises. This role involves owning the post-sales lifecycle for enterprise customers, ensuring deep integration and driving measurable business value through their cloud-native and AI-powered analytics platform.

M

Senior Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted 1 day ago

Skills

Customer Success Technical Account Management Cloud-native Architecture Business Intelligence Data Modeling ETL/ELT Machine Learning AI-driven Analytics Semantic Layer Project Management Salesforce Gainsight Kubernetes Docker Strategic Planning Stakeholder Management

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, empowering organizations through data-driven innovation. This role involves owning the post-sales lifecycle for enterprise customers, acting as a lead technical advisor to drive platform adoption and measurable business value.

M

Senior Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted 1 day ago

Skills

Customer Success Technical Account Management Cloud-native Architecture Business Intelligence Data Modeling AI-driven Analytics Semantic Layer Project Management Salesforce Gainsight Kubernetes Docker ETL/ELT MLOps Strategic Planning Stakeholder Management

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, transforming organizations into intelligent enterprises. As a Senior Customer Success Manager, you will be a lead technical advisor, ensuring enterprise customers deeply integrate the company's cloud-native and AI-powered analytics platform to drive measurable business value.

M

Senior Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted 1 day ago

Skills

Customer Success Technical Account Management Cloud-native Architecture Business Intelligence Data Modeling AI-driven Analytics Semantic Layer Project Management Salesforce Gainsight Kubernetes Docker ETL/ELT MLOps Strategic Planning Stakeholder Management

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, transforming organizations into intelligent enterprises. As a Senior Customer Success Manager, you will be a lead technical advisor, ensuring enterprise customers deeply integrate our cloud-native and AI-powered analytics platform to drive measurable business value.

M

Senior Customer Success Manager

MicroStrategy

Onsite (Tysons, VIRGINIA) Senior Level
Posted 1 day ago

Skills

Customer Success Technical Account Management Cloud-native Architecture Business Intelligence Data Modeling AI-driven Analytics Semantic Layer Project Management Salesforce Gainsight Kubernetes Docker ETL/ELT MLOps Strategic Planning Stakeholder Management

About the Role

MicroStrategy is a market leader in enterprise analytics and AI software, driving data-driven innovation. This role involves owning the post-sales lifecycle for enterprise customers, acting as a lead technical advisor to ensure deep integration and measurable business value from the company's cloud-native and AI-powered analytics platform.

ISI Enterprises

Customer Success Manager (Hybrid)

ISI Enterprises

Hybrid (Herndon, VA) Mid Level $80k - $90k/yr 1 Perks
Posted 2 days ago

Skills

Customer success Account management Relationship management Renewal strategy Service delivery coordination Escalation management Business reviews Communication Account health monitoring Strategic planning Cross-functional coordination Commercial awareness Project status reporting Risk assessment Stakeholder management

About the Role

ISI Enterprises is seeking a Customer Success Manager to serve as the primary relationship owner for managed services customers. This role drives customer retention, renewal readiness, and account health by acting as a trusted advisor and coordinating internal teams to ensure service alignment and business value delivery.

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