Onboarding Specialist

Expect Success at Bridgeway! 

We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. 

We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. 

At Bridgeway, Everyone Learns and Grows together. 

We give you our best, so you can unleash your full potential.

Position Overview: The Onboarding Specialist is a member of the human resource team and is responsible for coordinating, administering, and facilitating all onboarding activities and new hire orientation processes. This position ensures a smooth, welcoming, and compliant transition from offer acceptance through initial employment by maintaining accurate documentation, coordinating orientation sessions, and providing support to new employees during their first stages of employment. 

Essential Job Functions: 

Onboarding Administration & Coordination

•    Coordinates and manages all Bridgeway onboarding activities from offer acceptance through the employee’s first day of employment

•    Serves as a primary point of contact for new hires throughout the onboarding process, providing guidance on Bridgeway policies, procedures, timelines, and required documentation

•    Assembles, distributes, tracks, and follows up on all Bridgeway new hire onboarding materials, including employment forms, health and clearance documentation, policy acknowledgements, and required pre employment requirements

•    Ensures completion and compliance with Bridgeway specific onboarding requirements, including licensure and credential verification, background checks, health clearances, and regulatory documentation as applicable

•    Communicates employee start dates and onboarding status to internal Bridgeway departments to ensure timely access setup and readiness

•    Performs HRIS data entry and maintains accurate personnel and onboarding records in accordance with Bridgeway record keeping standards

•    Maintains compliance with Bridgeway, state, and regulatory requirements related to onboarding documentation and record retention

•    Upholds strict confidentiality of all Bridgeway employee records, onboarding materials, and personnel information

•    Provide backup capacity for scheduling interviews and applicant tracking system (ATS) management as needed

•    Perform other duties and special projects as assigned by management

New Hire Orientation

•    Schedules, coordinates, and facilitates new hire orientation sessions (in person and/or virtual)

•    Prepares orientation agendas, materials, and onboarding packets

•    Maintains records of completed orientation sessions

•    Ensures orientation schedules and materials are current and accessible to new hires and internal stakeholders

Data Management and Communication

•    Assists in the collection and management of onboarding related data and documents from multiple sources, including paper and electronic systems

•    Maintains accurate onboarding records and files within HRIS and other electronic platforms

•    Receives, manages, and distributes onboarding related correspondence from internal and external sources

•    Assists with routine reports related to onboarding activity as assigned

Customer Service & Administrative Support

•    Provides positive customer service through all forms of interaction with new hires and internal stakeholders

•    Answers onboarding related inquiries and provides timely follow up and guidance

•    Schedules onboarding appointments, orientation sessions, and meetings assigned

•    Participates in HR staff meetings, in-service trainings, and department initiatives as assigned

Other Skills/Abilities

•     Proficient in Microsoft Office, Office 365, Adobe 

•     Experience with ADP WFN preferred 

Requirements

Education/Certifications:

•     Associate or bachelor’s degree preferred

Experience:

•    Minimum of two (2) years of administrative, HR support, or onboarding related experience

•    Experience with HRIS systems such as ADP WFN, electronic data management, and personnel file maintenance.

•    Proficiency with Microsoft Office and electronic document management systems

•    Prior customer service experience.

•    Must be detailed oriented and very well organized. 

Driver’s License, Vehicle:

•    Valid driver’s license required

•    No more than one moving violation within the past 12 months

•    Vehicle required

EXCELLENT BENEFITS:

• Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP
• Eligible for medical benefits after 30 days of employment 
• Flexible work schedules, clinical training series, leadership development program
• 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time 

Bridgeway Behavioral Health Services was founded on a strong desire to fight disparity and injustice alongside people living with behavioral health conditions. We are dedicated to providing a multicultural workplace where everyone feels a sense of purpose and belonging. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender, marital status, military or veteran status, disability, age, religion, or any other classification protected by law.