National Account Manager

Job DetailsJob Location: Philadelphia, PA - Philadelphia, PA 19154Job Category: Ecommerce Channel Sales and SupportThe National Account Manager is responsible for managing and growing strategic relationships with Amazon and Walmart. This role owns the overall business performance across these accounts, including revenue growth, profitability, assortment expansion, promotional strategy, and operational execution. The ideal candidate combines strong commercial acumen with deep eCommerce and mass retail experience.  Account Ownership & Growth  Own full P&L responsibility for Amazon and Walmart accounts  Develop and execute joint business plans aligned to company growth and margin objectives  Drive revenue growth through assortment expansion, whitespace opportunities, and new program onboarding  Lead quarterly and annual planning cycles with each retailer  Strategy & Relationship Management  Serve as primary point of contact for Amazon and Walmart category and vendor management teams  Build and maintain senior-level relationships to influence assortment, placement, and promotional strategy  Partner cross-functionally with marketing, operations, category management & finance to ensure execution  Pricing, Promotions & Profitability  Manage pricing strategy, promotions, and funding to protect margin while driving volume  Lead deal strategy for key retail events (Prime Day, Black Friday, etc.)  Monitor and manage chargebacks, shortages, and profitability drivers  Execution & Operations  Oversee item setup, onboarding, and lifecycle management  Ensure operational readiness for launches, promotions, and peak periods  Track KPIs including sales, margin, in-stock, returns, and concessions  Analytics & Reporting  Analyze performance trends and provide actionable insights to leadership  Build forecasts and manage to budget  Identify risks and opportunities and develop mitigation plans  QualificationsQualifications 5+ years of experience managing Amazon and Walmart accounts? Strong understanding of Amazon Vendor Central and/or Seller Central and Walmart Retail?Link? Proven success driving revenue growth and managing profitability? Experience with promotions, retail events, and retail media programs? Excellent negotiation, presentation, and relationship-building skills? Strong analytical and financial acumen? Ability to manage multiple priorities in a fast-paced environment