eCommerce Key Account Manager

• Serve as the primary liaison with major eCommerce vendors, managing relationships to drive sales growth and market share expansion.

• Develop, execute, and optimize digital sales strategies including promotions, pricing, and assortment planning.

• Collaborate with cross-functional teams (marketing, content, operations, finance) to ensure seamless account plan execution and achieve forecasted targets.

• Conduct business reviews and analyze performance metrics to identify opportunities for growth and improvement.

• Negotiate pricing, terms, and promotional agreements to maximize revenue and maintain mutually beneficial vendor partnerships.

• Monitor market trends, competitor activities, and consumer behavior to inform strategic decisions.

• Partner with demand planning and supply chain teams to ensure accurate forecasting, inventory management, and timely order fulfillment.

• Drive initiatives to increase product visibility, improve conversion rates, and optimize traffic and sales performance.

Requirements:

• Bachelor’s degree or equivalent experience.

• 5+ years of experience in strategic sales, promotional management, or commercial account management for eCommerce clients.

• Proven ability to develop and manage complex 4P strategies across digital retail channels.

• Strong proficiency in vendor/seller management and Microsoft Office Suite, including Excel, Outlook, and PowerPoint.

• Experience managing multiple projects in a fast-paced, results-driven environment.

• Excellent communication, negotiation, and interpersonal skills to collaborate effectively across teams and vendors.

• Preferred: experience in the beauty or consumer products industries, with a strong understanding of digital marketplace dynamics.

Benefits:

• Competitive base salary range: $84,000 – $155,300 USD per year, dependent on experience and location.

• Comprehensive healthcare coverage: medical, dental, and vision.

• Flexible spending accounts and health savings accounts (HSA) with company contributions.

• Retirement plan with company matching and employee stock purchase program.

• Life, AD&D, short-term, and long-term disability insurance.

• Paid time off, company holidays, and parental leave.

• Product discounts, referral bonus program, and wellness programs.

• Remote work flexibility and resources for home office setup.