Customer Success Team Manager

If you're a recent college graduate looking for more than just a “starter job,” this opportunity can be the beginning of a meaningful career. At AO Globe Life, we combine mission-driven work with professional development in a supportive remote environment.

In this role, you’ll connect with individuals and families who have requested information about supplemental benefit programs. Your responsibility is to reach out, schedule virtual consultations, and guide clients through their available options with clarity and professionalism.

This is a fully remote position designed for graduates who want to build valuable experience in communication, client service, and professional relationship management.

What You’ll Do

• Connect with individuals who have expressed interest in learning about benefit programs

• Schedule and conduct virtual consultations with clients via Zoom

• Understand client needs and provide clear guidance on available benefit options

• Assist clients through the enrollment process and provide follow-up support

• Maintain organized and compliant digital client records

• Participate in weekly training sessions and professional development meetings

What Makes This Role Ideal for Graduates

• Hands-on professional experience in communication, client service, and business development

• Comprehensive training and mentorship from experienced leaders

• Flexible remote work environment with no commute

• Clear advancement opportunities based on performance and development

• Supportive team culture focused on collaboration and professional growth

You’re a Great Fit If You

• Enjoy communicating with people and building relationships

• Are comfortable working independently in a remote environment

• Want to develop real-world skills in business, communication, or client relations

• Are comfortable using digital tools such as Zoom, CRM systems, and cloud-based platforms

• Are motivated to learn, grow, and contribute to a team

Requirements

• Must be legally authorized to work in the United States

• Reliable internet connection

• Windows-based laptop or desktop computer with a webcam

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. Our remote-first team is built on service, integrity, and long-term professional development.