Core Implementation Specialist
ITS Inc
Benefits
- health insurance
- dental insurance
- vision
Skills
About the Role
SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry.
And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions.
This is a remote position.
What we’re looking for:
SHAZAM is looking for a Core Implementation Specialist to join our KinetiCore implementations team. In this role, you will provide quality installation and training for the KinetiCore core and ancillary systems while building a strong foundation for a lasting business relationship. This role will work within all phases of the conversation process of an assigned area and assist in training others.
What you'll do:
- Responsible for the validation of data, workflow, procedures, and processes within the loan area(s) which may include our other applications.
- Works independently with clients during the onboarding process to resolve any issues and engage other team members as needed.
- Works with banking product providers including but not limited to bill pay, imaging, and core processing.
- Travels to customer site for implementation if requested.
What you need:
- Minimum of five years' experience in banking operations is required, loan operations preferred.
- Knowledge and work experience with secondary loan servicing (Freddie Mac, Fannie Mae, FHLB, USDA, etc.) is a plus.
- Experience with Microsoft Office applications, ticket tracking system, and customer service.
- Ability to work occasional evenings or weekends to support a customer go live.
- Organization and time management skills.
- Attention to detail and accuracy.
- Insurable driving record and proof of personal liability auto insurance coverage of at least $300,000.
What’s in it for you:
- A mission-driven company with a strong sense of purpose
- A hybrid work environment that values flexibility and collaboration
- Opportunities for professional development and career growth
- A culture that values innovation, integrity, and community impact
- Excellent benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Flexible spending and health savings accounts
- Life insurance and short- and long-term disability provided at no cost
- Time away from work – PTO, VTO, paid parental leave, and company holidays
- Educational assistance
Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.
SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; ITS, Inc./SHAZAM will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. The AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.