Account Coordinator

Description

SALARY RANGE: $22-$28 per hour, based on experience

BENEFITS: Weekly Pay, Paid Time Off available day 1, Paid Holidays And More

WHO WE ARE:

At Turnkey Project Services , we’re not just about commercial furniture installation; we’re about transforming spaces and enhancing experiences across diverse industries, including healthcare, hospitality, sports, education, and corporate environments. Join us and be part of a team that values innovation, collaboration, and excellence.

PURPOSE

As an Account Coordinator, you will partner with businesses to achieve successful transition in the workplace. Additionally, you will coordinate the fulfillment requirements and execution of project and account installation of new product, reconfigurations, decommissions, commercial moves and other support services for our clients.  Work with Project/Service Managers and alliance partners to determine scope needs from internal & external resources. Coordinates product delivery, installation timeline, and jobsite status. Provide direction and guidance to Team Members to ensure smooth workflow and flawless execution. Successfully coordinates assigned service performance (Cost, Quality, Safety, Delivery and Sales). 

This position is expected to work varied work hours, 40+ hours per week, but hours can vary depending on workload demands.

PRINCIPLE DUTIES 

• Verifying scope of work and scheduling the appropriate resources while maintaining excellent communication and customer service with all parties.
• Prepares correspondence and necessary paperwork, as well as hour and expense budgets for assigned projects.
• Partners with Operations to ensure volume and quality of manpower is available for each job.
• Prepares a list of requirements, schedule, and work plans for each project. Reviews with Team Members to ensure they are prepared.
• Communicates daily work plan, goals, and assignments to Team Members
• Utilizing lean methodologies, inspections, and standard work procedures to ensure the most cost-effective solution are always employed.
• Provides status updates to stakeholders daily to ensure project is on schedule and within budget.
• Completes punch list for each project and resolves outstanding issues to customer’s satisfaction.
• Coordinates overall direction of labor across multiple projects and facilities.
• Estimates manpower needs accurately. Flexible and creative in determining optional solutions. 
• Supports estimating and pricing; partners with Sales/Management for fulfillment.
• Support and fulfill Installer responsibilities as needed to meet operational and project demands.

LEADERSHIP RESPONSIBILITIES

• Promotes a team-oriented environment; treats others as equal regardless of their abilities.
• Initiates and maintains relationships with stakeholders and other contacts to facilitate activities.
• Represents company well in meetings and attends strategy meetings when requested.
• Reviews with Team Members a list of requirements, schedule, and work plans for each install to ensure they are prepared.
• Structures/runs jobs by delegating authority, assigning responsibilities, and holding Team Members accountable.
• Provide direction and coaching of on-site leadership through regular status communications.
• Reviews completed projects with Team Members to identify potential areas for improvement and to recognize exemplary performance.
• Supports Regional Operating Company in reaching company safety goals.
• Supports company initiatives through active participation and adherence to company policies and procedures. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Requirements

SKILLS AND ABILITIES

• Works quickly to get things done; fosters a sense of urgency 
• Owns execution of tasks and demonstrates excellent follow through
• Ability to organize and manage multiple tasks efficiently; employs good problem-solving skills
• Demonstrates effective management skills including coaching and performance feedback
• Good analytical skills; detail oriented and high level of accuracy
• Ability to work with members at all levels and in a team environment
• Must be able to develop and maintain effective relationships, internal and external
• Strong interpersonal verbal and written communication skills
• Basic knowledge of commercial furniture and facility management

QUALIFICATIONS

• 1+ years’ experience furniture installation work, construction, or commercial interiors industry
• 1+ years’ experience leading furniture installation work preferred
• Proficient in Microsoft Office applications, industry software preferred
• Understand and interpret design and construction plans preferred
• Understanding of financial reports and concepts
• Ability to travel outside of the office, may include occasional overnight or out of state travel
• Preferred previous Continuous Improvement / Lean / Six Sigma experience  

While this job description accurately represents the current primary duties of the role, functions may be adapted as necessary to meet business needs.

WHY CHOOSE TURNKEY PROJECT SERVICES:

If you're ready to take on a rewarding role in a dynamic environment, we want to hear from you! Join us in shaping spaces that inspire and elevate the customer experience. Apply today and start your journey with Turnkey Project Services! Employees are responsible, as a condition of hire and continued employment, for following all prescribed safety rules and procedures to prevent workplace injuries. All employees are expected to cooperate in every aspect of the company’s safety program and follow safe work practices.

Turnkey Project Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, Turnkey Project Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Employment is contingent on passing a pre-employment drug test and background check.