Customer Success Manager Jobs
The Cigna Group

Sr. Account Executive; O500 (Hybrid/Charlotte)

The Cigna Group

Hybrid (Charlotte, North Carolina) Senior Level
Posted Mar 12, 2026

Skills

Account Management Client Relationship Strategic Insight Growth Strategy Financial Discussions Client Experience Renewal Strategy Negotiation Data Interpretation Underwriting Knowledge Client Consulting Stakeholder Influence

About the Role

The job profile for this position is Account Management (IC) Advisor, which is a Band 4 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

As a Sr. Strategic Account Executive, you serve as a trusted partner to large, complex organizations, helping them navigate business challenges while delivering meaningful value to their employees and customers. In this role, you build deep, long-term relationships, provide strategic insight, and drive growth by aligning client needs with innovative health and wellness solutions. You are energized by face-to-face engagement, confident in financial discussions, and motivated by creating exceptional client experiences. 

Responsibilities 

  • Build and sustain strong, consultative relationships with senior decision-makers and key influencers across assigned accounts. 
  • Act as a strategic advisor by deeply understanding each client’s business, industry dynamics, and long-term objectives. 
  • Lead renewal and growth strategies by presenting data-driven insights, negotiating rate actions, and identifying opportunities to expand solutions and services. 
  • Drive portfolio performance by delivering growth, retention, and earnings outcomes across a book of large employer clients. 
  • Apply financial and underwriting knowledge to help clients manage costs while maximizing the value of offered solutions. 
  • Collaborate closely with underwriting, client management, and internal partners to deliver aligned, seamless client solutions. 
  • Proactively address client needs by overseeing service delivery, resolving issues efficiently, and ensuring a consistent, high-quality experience. 
  • Leverage market and industry trends to help clients stay competitive and informed, positioning solutions that meet evolving needs. 

Qualifications 

Required 

  • Minimum of 5 years of experience in client management, account management, or sales within health benefits, insurance, or a related industry. 
  • Proven experience managing large, complex employer accounts, including renewal strategy and growth discussions. 
  • Strong financial acumen with the ability to interpret data, understand underwriting concepts, and communicate value effectively. 
  • Demonstrated ability to build trust, influence stakeholders, and navigate complex organizational environments. 

Preferred 

  • Bachelor’s degree or equivalent professional experience. 
  • Experience working with employers of 500+ employees. 
  • Background in sales, underwriting, operations, or client consulting within healthcare or benefits. 

We are looking for ambitious, compassionate professionals who bring curiosity, resilience, and a growth mindset to their work. If you are driven to make an impact through strong partnerships and thoughtful solutions, this role offers the opportunity to grow your career while helping clients achieve meaningful outcomes. 


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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