Solutions Engineer

The Solutions Engineer AV will be assisting Dealers, Consultants, Enterprise Partners, and Crestron Sales Teams with the development of comprehensive technical offerings of custom proposals, competitive-analyses, submittals, drawings, and catalogs that will assist in conveying the value-proposition and differentiation of a Crestron solutions within the Commercial & Residential markets.

Responsibilities:

• Answer AV presales calls for system design from dealers and Crestron sales teams.
• Create AV system design quotes that are medium to large (projects).
• Assist in the preparation of consultant specified bids and submittals.
• Actively assist customer design request cases via Salesforce from Tech Support.
• Create system drawings for Medium to Large projects.
• Conduct new product research & compared to competitor products on the market.
• Support the Enterprise Sales Team with the development of formal written proposal packages for hardware, software & services
• Other duties or responsibilities as required

Requirements:

• Bachelor's of Engineering preferred
• 3-5 years of related experience is required
• CTS Cert preferred
• Experience in AutoCAD, Visio, Excel/Word, etc. to develop documentation and project submittals
• Experience in Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offering                    
• Must have industry experience with Audio Video & Network distribution systems.
• Customer facing serves as an escalation point of Sales Support.
• Interpersonal/written/verbal communications skills, with the ability to learn new technologies.
• Works under minimal supervision with wide latitude for independent judgment.
• Assists less experienced peers.
• Knowledge and proficiency with Streaming AV solutions design. Creates hand drawings of AV systems. 
• Knowledge and proficiency with Network Teleconferencing and Unified Communication solutions and design