Customer Success Manager Jobs
C

Service Account Executive

Convergint

Onsite (La Palma, CA) Senior Level $83k - $129k/yr
Posted 2 weeks ago

Skills

Pipeline Development Business Case Proposal Construction Presenting Objection Management Market Prospecting Solution Development Collaboration Account Management Customer Satisfaction Networking

About the Role

 

 

 

1.      Develop Pipeline: Work with real decision makers to assess need, gain agreement on a business case, why we are uniquely qualified, and a decision time frame. Expected results: Pipeline is 3:1 over target.

2.      Proposal Construction: Construct winning proposals. Expected Results: Proposals include the quote, business case and why we are uniquely qualified.

3.      Presenting & Closing: Present proposals to the decision makers while managing objections related to timing, price, and competition.  Expected Results: Final negotiations lead to go or no-go decisions timely.

4.      Market Focus: Identify, prospect, and develop pipeline specific to assigned market(s) and/or geographies. Expected results: Pipeline reflects opportunities in assigned market(s).

5.      Solution Focus: Identify and develop pipeline specific to assigned service solutions, including maintenance services, SAAS solutions, and managed services.

6.      Collaborate with Subject Matter Experts: Collaborate with Account Executives to sell CSPs to existing accounts and new construction projects. Partner with service colleagues, subject matter experts, and service solution partners as needed to create and deliver winning proposals. Expected results: Business case and solution result in winning proposals.

7.      Manage Accounts: Maintain and cultivate relationships with existing customer accounts. Expected results: Ensure high customer satisfaction while meeting revenue and profit targets.

8.      Establish and Measure Market Awareness: Develop market awareness by engaging in networking activities, delivering impactful presentations, attending relevant industry events, and actively participating in industry associations. Expected results: Generate new pipeline opportunities.

9.      Performs other duties and responsibilities as requested or required.

 

 

 

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

 

The anticipated salary compensation of this role is $83k-$129K/hr. 

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

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