Remote Client Success Specialist

Launch a flexible remote career helping families understand important benefit programs. AO Globe Life is expanding its remote team and seeking motivated individuals who want meaningful work, professional growth, and the opportunity to build a long-term career from anywhere in the United States.

Full training, structured mentorship, and pre-qualified client consultations are provided so you can focus on developing your skills and supporting individuals and families with confidence.

What You’ll Gain

100% remote work environment

Flexible scheduling that supports work-life balance

Pre-qualified client consultations provided — no cold outreach required

Comprehensive training and licensing support

Health insurance premium reimbursement program

Monthly and quarterly performance bonuses

Equity opportunities for qualifying team members

Leadership development and advancement pathways

Collaborative, mission-driven team culture

What You’ll Do

Conduct scheduled virtual consultations with clients through Zoom

Help individuals and families understand available benefit options

Guide clients through the enrollment process and provide follow-up support

Maintain organized digital records of client interactions

Participate in weekly training sessions and mentorship programs

Who Thrives in This Role

Strong communicators who enjoy helping others

Organized professionals comfortable working independently

Individuals confident using video meetings and digital tools

Candidates who are coachable and motivated by professional growth

Customer service or client-facing experience is helpful but not required

Requirements

Authorized to work in the United States

Windows-based laptop or desktop computer with webcam

Reliable internet connection

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit union clients, and veterans by offering programs designed to help protect families’ financial futures.

With a growing remote-first workforce and a commitment to mentorship and service, AO Globe Life continues to build meaningful career opportunities nationwide.

Apply today to begin building a career that combines flexibility, growth, and purpose.