Regional Director, Europe (Customer Success & Business Development) - USA

Job Title: Regional Director, Europe (Customer Success & Business Development)

Company Overview: Atreides helps organizations transform large and complex multi-modal datasets into information-rich geo-spatial data subscriptions that can be used across a wide spectrum of use cases. Currently, Atreides focuses on providing high-fidelity data solutions to enable customers to derive insights quickly.

We are a fast-moving, high-performance startup. We value a diverse team and believe inclusion drives better performance. We trust our team with autonomy, believing it leads to better results and job satisfaction. With a mission-driven mindset and entrepreneurial spirit, we are building something new and helping unlock the power of massive-scale data to make the world safer, stronger, and more prosperous.

Team Overview: We are a passionate team of technologists, data scientists, and analysts with backgrounds in operational intelligence, law enforcement, large multinationals, and cybersecurity operations. We obsess about designing products that will change the way global companies, governments and nonprofits protect themselves from external threats and global adversaries.

Position Overview: The Regional Director, Europe is a senior leadership role responsible for driving customer success, revenue retention, and regional growth across Atreides’ European accounts. This position blends executive-level customer engagement, operational oversight, and strategic business development.

The Regional Director serves as Atreides’ senior representative across EUCOM and NATO-aligned customers and is responsible for ensuring our solutions deliver measurable operational impact while expanding long-term partnerships and regional revenue.

This role carries direct accountability for regional revenue performance, including contract renewals, growth across existing accounts, and expansion into new mission areas and organizations.

The ideal candidate brings deep experience operating within the EUCOM theater, including intelligence operations, special operations, multinational coordination, or security cooperation. Candidates with NATO integration experience, liaison assignments, and operational intelligence or fusion center leadership are particularly well suited for this role.

This position reports to senior company leadership and will play a key role in shaping Atreides’ long-term strategy in Europe. As the business grows, this role may evolve to build and lead a broader regional team.

This is a hybrid remote position requiring up to 40% travel across Europe, and candidates must reside in Central or Eastern Europe.

Team Principles: At Atreides, we believe that teams work best when they:

• Remain curious and passionate in all aspects of our work
• Promote clear, direct, and transparent communication
• Embrace the 'measure twice, cut once' philosophy
• Value and encourage diverse ideas and technologies
• Lead with empathy in all interactions

Responsibilities:

Regional Customer Success Leadership

• 
  Serve as the executive owner for all European customer relationships
• Ensure successful delivery and measurable mission impact across all regional contracts and programs
• 
  Build and maintain trusted advisor relationships with senior military, intelligence, and government leaders
• Lead strategic account reviews demonstrating operational value and mission outcomes
• Drive customer adoption, operational integration, and long-term expansion of Atreides solutions
• Provide executive oversight and escalation support for regional Program Managers to ensure successful contract execution, milestone delivery, and risk mitigation
• Identify and proactively address delivery risks, customer concerns, or operational gaps to protect contract performance and long-term retention

Business Development & Regional Growth

• 
  Own regional revenue performance across all European accounts
• Ensure contract renewals, option year execution, and long-term program growth
• Identify and shape expansion opportunities within existing customer portfolios
• Develop strategies to expand Atreides’ presence within EUCOM, NATO organizations, and allied defense institutions
• Build and maintain relationships with senior decision-makers across defense, intelligence, and multinational security organizations
• Support capture strategy, opportunity shaping, and proposal development for new opportunities
• Provide regional market insight and strategic recommendations to company leadership

Strategic Regional Leadership

• 
  Serve as Atreides’ senior regional representative at NATO engagements, multinational conferences, and strategic forums
• Leverage EUCOM and NATO experience to strengthen alliance-level partnerships
• Provide theater-level insight into regional security dynamics and emerging operational needs
• Act as a bridge between customer operational requirements and Atreides’ product and data capabilities

Required Qualifications:

• 
  Minimum 15 years of military or equivalent government experience
• Senior leadership experience in Intelligence, Special Operations, Security Cooperation, or related national security domains
• Extensive operational experience in the EUCOM theater
• Demonstrated liaison experience with multinational or interagency partners
• Program management experience executing large government contracts or leading complex organizations
• Experience managing organizations, programs, or operations with significant personnel and financial responsibility
• Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance or eligibility to obtain and maintain one
• This is a U.S.-based role supporting operations across Europe. Candidates must be authorized to work in the United States and reside in Central or Eastern Europe
• Candidates should expect to spend extended periods supporting customers in Europe traveling up to 40%

Desired Qualifications:

• Former senior U.S. military officer (O-5/O-6), particularly within Special Operations or Intelligence organizations or equivalent senior-level government leader
• Operational intelligence or fusion center leadership experience
• Experience working with NATO headquarters, SOF components, or EUCOM staff
• Background in multinational exercises, coalition interoperability, or security cooperation programs
• Experience in defense technology, data analytics platforms, or commercial technology supporting government missions
• Experience contributing to contract growth, capture efforts, or government business development
• MBA or advanced degree in strategy, security studies, or related field