Purpose Brands, the parent company of Orangetheory, Anytime Fitness, Waxing the City, and The Bar Method, is seeking a Franchise Agreement Renewal Specialist to join its Franchise Administrative team. This is a great position for someone who is looking to expand their career, and join a company with a fun, fast-paced and inspirational culture.


Through high touch communication and client relationship management, you will work closely with our existing franchisees to secure their re-investment with our brands through renewal of their Franchise Agreements and deliver successful renewal rates which contribute to positive contract lifetime value and minimize attrition for Purpose Brands LLC. Additionally, you will be responsible for anticipating risk, identifying opportunities to streamline the process, and improve communication touchpoints with internal and external stakeholders.

 

• Collect any updated entity documents and update administrative information collected per your territory pipeline.
• Send and collect Franchise Agreement renewal documents to Franchisees with renewing transactions on schedule per your territory pipeline.
• Process all documents for renewals, enter new information into CRM and  fees per your territory pipeline.
• Provide regular and scheduled feedback/reports to the team and other departments.
• Work closely with the legal department to request the appropriate legal documents to renew or amend Franchise Agreements per your territory.

Strengths:

• Practical experience in client relationship management through email, video calls, inbound and outbound calls.
• Strong attention to detail and accuracy.
• Forward thinking and a planner.
• Highly organized and self-driven, with the ability to self-manage, multi-task and perform in a fast-paced, deadline-driven environment.
• Strong problem-solving, time, priority management and administrative skills.
• Results oriented with experience effective pipeline management.
• Coaching, negotiation, and relationship building management skills with the ability to be empathetic.
• Strong influencer with exceptional listening and communication skills (speaking, written, presentation) with an elevated level of empathy.
• Collaborative and team player mentality, positive attitude with the ability to learn quickly and easily adapt to a dynamic work environment is a must.
• Excellent computer skills with the ability to work with multiple technology platforms simultaneously. Proficient in Microsoft Office Suites (Word, Excel, PowerPoint, Outlook). CRM and DocuSign systems familiarity.

Background:

• Minimum 2-year college degree or higher preferred.
• 3-5 years of business-related experience, legal, franchise, customer success renewal or account management.
• Franchise experience is a plus.

Hourly Range: $27.88 - $28.85 per hour (This is a full time position)

 

What’s in it for you?

We offer a competitive salary along with exceptional benefits such as:

• Medical, Dental and Vision Coverage

• Hybrid Work Environment

• Life and Disability Insurance

• Unlimited Time off + Paid Holidays

• Fridays off between Memorial Day and Labor Day

• 401(K) Savings Plan Matching at 4%

• 10 Coaching and Therapy sessions

• Mental Health Benefits

• Brand Discounts & Reimbursements

• In-house workout facilities

• Professional Development Opportunities

• Team Building, Employee Engagement Activities & so much more

WORK SCHEDULE
Purpose Brands LLC, currently observe the following hybrid work model for employees at our Boca Raton (FL), Woodbury (MN), and Seattle (WA) offices:

• Remote optional: Fridays

• On-site days: Mondays, Tuesdays, Wednesdays and Thursdays

DIVERSITY, EQUITY, AND INCLUSION STATEMENT
Purpose Brands is committed to encouraging, facilitating, and upholding an environment centered on diversity, equity, and inclusion across every facet of the Purpose Brands. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing, and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.

EEO STATEMENT
Purpose Brands provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.