Customer Success Manager Jobs
Clover Security

Enterprise Technical Account Manager

Clover Security

Onsite (New York, New York) Mid Level
Posted 2 days ago

Skills

Cybersecurity Technical Account Management Security Engineering Customer Success Risk Management Stakeholder Management Product Adoption Implementation Planning Technical Leadership Security Workflows Cross-functional Collaboration Onboarding Executive Communication Startup Environment

About the Role

We’re Clover Security.

We’re building the future of product security.

Our mission is to enable both humans and AI to build secure-by-design software, at scale, without slowing innovation.

We’re backed by $36M from Team8, Notable Capital, and SVCI, and trusted by multiple Fortune 500 companies.

But funding and logos don’t define us. People do.

Our About us page offers a real look at our culture, our values, and the people behind the product.

This is where you come in.

We’re hiring a Security Engineer to help customers successfully deploy and operate our product in real-world enterprise environments. You’ll sit at the intersection of security engineering, product, solutions delivery, and customer-facing technical leadership- owning implementations and adoption, guiding customer decisions, and partnering with internal teams to remove blockers and improve the product based on field learnings.


Requirements

What you’ll do

You’ll work directly with customer security and IT teams, and ensure the implementation and adoption of the Clover Platform meet both technical and organizational requirements and needs. 

  • Be the trusted security partner post-sale: Build strong relationships with security leaders and practitioners; understand customer environments and goals.
  • Partner cross-functionally: Work closely with Product and Engineering to unblock customers and translate field feedback into product improvements.
  • Drive deployments and time-to-value: Guide onboarding, rollout planning, and implementation best practices to ensure fast, successful adoption.
  • Lead technical and security conversations: Run technical sessions, validate requirements, help customers operationalize the product, and advise on security workflows.
  • Run customer meetings and executive updates: Lead regular check-ins and value reviews; translate technical progress into outcomes and impact.
  • Manage risk and escalations: Spot adoption or delivery risk early, coordinate internal resources, and lead crisp customer communication during escalations.

What we’re looking for

  • 3+ years of hands-on experience in a cybersecurity role
  • High technical and security fluency across real deployments and risk discussions
  • Strong communicator who can confidently engage technical and executive audiences
  • Builder mindset, thrives in ambiguity and creates structure in startup environments
  • Customer-first and hands-on, excited to spend significant time directly with customers

If this role excites you - even if you don’t check every box - we’d love to hear from you.


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