Account Manager

Job DetailsJob Location: Orlando Branch - Orlando, FL 32822Position Type: Full TimeSalary Range: $50,000.00 - $70,000.00 SalaryJob Category: SalesIf interested in applying for this position; an assessment link is required upon completion of an application.Ht tps://assessment.predictiveindex.com/bo/59S8/AccountManager_Aug2025_203846 Company OverviewHH H Botanical Designs and its affiliates, Foliage Design Systems, McCaren Designs,HGoodHEarthHand Articulture DesignsHare a creative and dynamic company specializing in interior and exterior landscaping, as well as seasonal holiday dHcor installations. Our mission is to transform commercial spaces into visually stunning environments that reflect beauty, festivity, and functionality. We are passionate about our work and committed to delivering high-quality design and installation services to our clients.HHHHH H Summary Description:H H The account manager (AM)His responsible forHmanaging client accounts, buildingHrelationshipsHandHactsHas the main point of contact for assigned client accounts. HThe AMHis responsible forHensuring client satisfaction and works to resolve issuesHthrough toHcomplete resolution ensuring client satisfaction andHultimately clientHretention and loyalty. HH H H JobHDutiesHandHResponsibilitiesH(EssentialHFunctions):H H Build andHmaintainHpositive relationships with account contacts ensuring long-term retention and loyalty. HH IdentifyHgrowth opportunities through upselling or cross-sellingHadditionalHservices to existing accounts. HH Collaborate with internal teams to ensure that client expectations are met, andHdeliverablesHare aligned to address client goals.H Collaborate with internal teams to design and execute unique solutions to resolve client issuesHthrough toHcompletion and ensuring client satisfaction at every stage. H HH Conduct well-prepared meetings with decision makers; get results by askingHappropriate questionsHthat qualify business and take advantage of opportunities to create value andHassistHclients in addressing issues they are facing. HH Conduct market research and stay informed of market dynamics,HcompetitorsHand industry trends toHidentifyHopportunities and risks. HH Create proposals and presentations tailored to specific clients and specific opportunities.H Update client relationship management software daily to document business development activity that meets or exceeds established metrics while alsoHmaintainingHaccurateHprobability for each opportunity in the pipeline. HH ActivelyHparticipateHin company meetings including regular pipeline reviews, sales teamHmeetingsHand company training sessions. HH H H Knowledge/Skills/Abilities:H H Minimum of 3HyearsHcustomer service experience. Minimum 5HyearsHlandscaping experience. Must have aHvalidH Driver’sHLicense andHmaintainHa clean driving record. H H Level Requirements:HH H Bachelor’s degree in business administration, horticulture or other related field, or 4 years of customer service experience in the horticulture industryH Strong customer service and interpersonalHskillsH,H Valid driver’s license and a driving record that allows the employee to be covered by the company’s insurance company H HH Adept at using Microsoft Office365 and online sales tracking tools HH Strong organizational, time management and prioritization skillsH Comfortable working in a highly digitized and electronic environment HH Ability to communicate effectively English, both verbal and writtenH Ability to work in a fast-paced environmentH H Benefits for Full Time Eligible Include:H Medical with contribution coverages on our health program as defined by planH Dental as defined by planH Vision as defined by planH 401K as defined by planH Paid Holidays as defined by company policyH Personal Time Off (PTO) based on the accrual allotment as defined by the company policyH H PhysicalHRequirements:H H TheHphysicalHdemandsHdescribedHhereHareHrepresentativeHofHthoseHthatHmustHbeHmetHbyHanHemployeeHto successfully perform the essential functions of this job:H WhileHperformingHtheHdutiesHofHthisHjob,HtheHemployeeHis regularlyHrequiredHtoHtalkHand/orHhear. The employee isHfrequentlyHrequired to sit, stand,Hwalk;Huse hands to finger, handle orHfeel;HandHreach withHhands and arms. Must have the ability to stand for extended periods of time. H On the employee isHfrequentlyHrequired to climb orHbalance;Hand stoop, kneel, crouch or crawl. The employeeHmustHfrequentlyHliftHand/orHmoveHupHtoH20-40 poundsHandHoccasionallyHliftHand/orHmoveHupHtoH50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depthHperceptionHand ability to adjust focus. H VariedHFieldHEnvironmentHperformingHoutdoorHworkHwithHmoderateHtoHoccasionalHloudHnoise. H H This is a minimal description of duties and is not intended to describe, in detail, the multitude of tasks thatHmayHbeHassigned. HAsHtheHnatureHofHbusinessHdemandsHchange,HsoHmayHtheHessentialHfunctionsHofHthisHposition. HH H Botanical Designs LLC. And affiliatesHisHan Equal Opportunity Employer. HH All offers of employment at Botanical Designs LLC. are contingent upon clear results from a background check. HH H Qualifications