Customer Success Manager Jobs
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Account Manager

Applied Adhesives

Remote (Twin Cities, MN) Mid Level
Posted Mar 13, 2026

Benefits

  • Medical
  • Dental
  • Vision
  • 401k Match
  • Tuition Reimbursement
  • Employee Assistance Program

Skills

Account Management Sales Business Development Customer Relationship Management Technical Support Product Support Planning Organization Teamwork Collaboration Pricing Communication Decision Making Data Driven Microsoft Office

About the Role

About APPLIED Adhesives: 
  
We have you covered. 
  
Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered.   
  
With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we’re not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company. 
  
We have countless victories that we could celebrate, but we’re more interested in looking forward than back. We’ve collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner. 
  
Come join us! 
  
The Role: 
  
We are seeking a self-motivated, proactive Account Manager who will be responsible for managing, maintaining, and growing APPLIED’s House Accounts, as well as closing new business opportunities. Key activities include proactive outreach on pre-established set of accounts, executing on account plan strategies, and providing daily technical and product level support.  
  
This individual will work independently and collaboratively to create value and drive profitable growth. This role requires occasional, local travel, but the majority of the job will be done from a home office.   
  
You must live in the Twin Cities, MN. area to be considered for this role. This is a remote role.  
  
Key Responsibilities: 
  • Retain & grow sales/profitability with existing customers. 
  • Win new business opportunities with support of the Business Development Team. 
  • Uncover larger opportunities within existing book of business. 
  • Work cross-functionally to implement account pricing strategies. 
  • Proactively assess and validate customer needs and goals on an ongoing basis. 
  • Develop strong relationships with key decision makers at all levels within an account. 
  • Maintain high activity levels and review with management as required. 
  • Develop and maintain detailed customer plans with existing and prospective key accounts that are critical to achieving house revenue and profit margin goals. 
  • Maintain high levels of professional internal and external communication. 
  • Teamwork and collaboration with other Applied Product functional areas (Marketing, Purchasing, Customer Service). 
  • Support and adhere to all safety procedures and complete all required safety training. 
  • Identify and support improvement opportunities for processes to support company objectives and customer expectations. 
  
You Are Ideal for This Role If You: 
  • Have a passion for Sales 
  • Are a self-starter 
  • Have strong planning and organization skills 
  • Are a team-player 
  • Have the willingness to learn and are personally driven to succeed 
  
Physical Requirements: 
  • Must be able to remain in a stationary position 
  • Constantly operates a computer and other office productivity machinery 
  • Able to communicate information and ideas so others will understand 
  
Experience and Qualifications: 
  • Associate’s or Bachelor’s degree required. 
  • Minimum of 1-2 years of Account Management experience required. 3-5 years of Account Management preferred. 
  • Prior experience in adhesives or related field is highly preferred. 
  • Experience closing new business and growing and retaining existing business is required. 
  • Must be well organized, process and data driven, with the ability to make decisions and act on them. 
  • Ability to communicate at all levels within an organization, build and manage relationships, demonstrate resilience, and handle difficult situations with a positive “can do” attitude. 
  • Proven experience & ability to work independently, as well as in a team environment. 
  • Demonstrated excellence in verbal and written communication skills, including a strong phone presence, listening, and presentation skills. 
  • Competency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.). 
  • Desire to develop knowledge and practice of customer-focused selling processes. 
  • Must be open to up to 10% domestic travel.  
  
Why Work for Us: 
  • Medical, Dental and Vision Benefits 
  • 401k Match 
  • Flexible and Team-Oriented work environment 
  • Generous PTO policy 
  • Tuition Reimbursement 
  • Employee Assistance Program 
  • Career and talent development opportunities as well as opportunities for personal growth 
  
Leading with Integrity, Collaboration, and Passion 
In today’s dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it’s demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence. 
  
Our Core Values: 
  
Leadership 
We are the leaders we wish to follow at work and in our communities. 
  
Collaborative 
One team delivering exceptional value and service. 
  
Passion 
We enthusiastically pursue excellence. 
  
Integrity 
We choose to be ethical and trustworthy. 
  
Relentless Customer Focus 
Our customers are at the heart of everything we do. 
   
  
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment. 
  
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. 

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