Customer Success Manager Jobs
Gallagher

Account Executive

Gallagher

Onsite (Holly Springs, North Carolina) Mid Level $0 - $0/yr
Posted 3 weeks ago

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Accident Insurance
  • 401(K)
  • Roth Options
  • HSA
  • FSA
  • Educational Expense Reimbursement
  • Paid Parental Leave
  • Digital Mental Health Services

Perks

  • Flexible work hours
  • Training programs

Skills

Client Relationship Building Service Delivery Account Management Client Retention Problem Solving Communication Teamwork Financial Acumen

About the Role

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

At Gallagher, we’re looking for someone who’s passionate about building strong client relationships and delivering exceptional service. As a Branch Client Service Manager II, you’ll manage a group of accounts, ensuring clients receive high-quality care and solutions tailored to their needs. You’ll work closely with our team to retain clients, enhance satisfaction, and drive growth.


How you'll make an impact

  •  Take charge of managing client accounts, ensuring their needs are met with care and precision.
  •  Lead the renewal process, collaborating with the production team to deliver the best solutions on time. 
  • Cultivating strong relationships with clients and their representatives, you’ll secure existing business and identify opportunities to offer additional services.
  • Directly contribute to client retention, satisfaction, and the overall success of our branch.
  • A client-focused mindset with a passion for building relationships.
  • Strong organizational skills to manage multiple accounts effectively.
  • A proactive approach to solving problems and delivering solutions.
  • The ability to work collaboratively with teams and communicate clearly.

 


About You

Required:

  • Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience.
  • Producer's License.
  • Ability to travel up to 25% of the time. Proficiency in Microsoft Office.
  • Appropriate licensing as required.

Preferred:

  • Previous insurance knowledge and experience managing client relationships.
  • Solid financial acumen.

Behaviors:

  • Proficient in using technology as a tool to maximize productivity and quality.
  • Strong written and verbal communication skills.
  • Comfortably engages others in consultative discussion.
  • Effectively manages/balances multiple and sometimes competing priorities.
  • Works in a self-directed manner.

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

 

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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