Service Account Coordinator

Company Description

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

Biz Voice Boost is seeking a motivated and organized Service Account Coordinator to join our growing team in Columbus, OH. In this role, you will serve as a key point of contact for clients, ensuring exceptional service while coordinating account activities, resolving inquiries, and supporting daily operations. This is an excellent opportunity for individuals who enjoy building relationships, solving problems, and contributing to a fast-paced, team-oriented environment.

Responsibilities

• Serve as the primary contact for assigned client accounts.
• Coordinate account activities and ensure timely follow-up on client requests.
• Maintain accurate customer records and account documentation.
• Collaborate with internal departments to deliver effective solutions.
• Monitor account performance and assist with service improvements.
• Respond professionally to customer inquiries and provide accurate information.
• Identify opportunities to strengthen client relationships and enhance customer satisfaction.
• Support administrative and operational tasks as needed

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Professional and customer-focused mindset.
• Ability to prioritize multiple tasks in a dynamic environment.
• Strong problem-solving and critical-thinking skills.
• Proficiency with computer systems and business software.
• Positive attitude with the ability to work both independently and as part of a team.
• Eagerness to learn, grow, and contribute to a collaborative workplace.

Additional Information

• Competitive salary: $48,000 – $51,000 annually
• Career growth and advancement opportunities.
• Comprehensive training and ongoing professional development.
• Supportive and collaborative team environment.
• Opportunity to develop valuable account management and customer service skills.
• Stable full-time position with long-term career potential.
• Performance-driven and rewarding workplace culture.